Returns
Our Return Policy
Any claims for damaged items or discrepancies (missing items, wrong items, etc.) must be submitted to our Customer Care Department within three (3) business days after delivery. You must notify our Customer Care Department by either e-mail or telephone and keep the packaging and the items involved in the claim at hand (even if they are broken). We will not be responsible for, nor issue a refund, if notified after three (3) business days.
You may return any unopened merchandise in its original condition within 30 days of receiving your order. You will be charged a 20% restocking fee.
NOTE: Return authorization is required. Email us at customer.service@perfumania.com or call us at (866) 557-2368 prior to shipping your package back. We can only refund shipping costs and void the restocking charges if the return is a result of our error.
Returns must be shipped directly to Perfumania.com. Perfumania Marketing retail stores will not accept returned merchandise originated from Perfumania.com orders.
Please include the following information with your return:
* Full name:
* Street Address:
* City:
* State:
* Zip Code:
* Country:
* Phone Number:
* E-mail Address:
* Original order confirmation no. or invoice no.:
* Return authorization code:
* Reason for return:
Please follow the instructions on our return form, included with your order, to ship back the merchandise. If you have any questions about returning merchandise, please e-mail us at: customer.service@perfumania.com or call us at: (866) 557-2368.
Merchandise must be shipped to the following address: Perfumania.com Customer Care Department 35 Sawgrass Drive. Suite #2 Bellport, New York 11713 U.S.A
Any claims for damaged items or discrepancies (missing items, wrong items, etc.) must be submitted to our Customer Care Department within three (3) business days after delivery. You must notify our Customer Care Department by either e-mail or telephone and keep the packaging and the items involved in the claim at hand (even if they are broken). We will not be responsible for, nor issue a refund, if notified after three (3) business days.
You may return any unopened merchandise in its original condition within 30 days of receiving your order. You will be charged a 20% restocking fee.
NOTE: Return authorization is required. Email us at customer.service@perfumania.com or call us at (866) 557-2368 prior to shipping your package back. We can only refund shipping costs and void the restocking charges if the return is a result of our error.
Returns must be shipped directly to Perfumania.com. Perfumania Marketing retail stores will not accept returned merchandise originated from Perfumania.com orders.
Please include the following information with your return:
* Full name:
* Street Address:
* City:
* State:
* Zip Code:
* Country:
* Phone Number:
* E-mail Address:
* Original order confirmation no. or invoice no.:
* Return authorization code:
* Reason for return:
Please follow the instructions on our return form, included with your order, to ship back the merchandise. If you have any questions about returning merchandise, please e-mail us at: customer.service@perfumania.com or call us at: (866) 557-2368.
Merchandise must be shipped to the following address: Perfumania.com Customer Care Department 35 Sawgrass Drive. Suite #2 Bellport, New York 11713 U.S.A
